Making The Right Decisions: Synergising Business Goals

April 20 2015, by Ben Svalbe | Category: Technology Group

Authored by Ben Svalbe, Principal Technical Consultant 

Ben Svalbe, Principal Technical Consultant, Macquarie Telecom

Ben Svalbe, Principal Consultant, Macquarie Telecom

During the procurement lifecycle, while people are reviewing their options, quite often individuals don’t have a clear understanding of the entire organisation’s needs. The IT facilities team may have been delivered a project due to contracts reaching the end of term and they are investigating data centres in the marketplace. What they may have failed to acknowledge is that there are other business units that have active projects and strategic goals over the next 12 to 48 months that could potentially leverage services that would be tightly bound to the data centre.

By polling the audience internally, especially at a strategic level for the business, they can start to list the features and characteristics of a data centre with their business’ strategic goals in mind. Macquarie Telecom is in a fortunate position—when clients are located at one of our data centres, they have access to a substantial number of associated services. Our clients can leverage a diverse range of managed hosting services that enable hybrid adoption of technology over the term of the contract.


A good example of this synergy would be similar (or partner) organisations that can leverage telecommunications within the data centre rather than having to connect to another external facility. (Inherent in those integrated data centre services are resilient power, cooling, and environmental controls.) In addition to that, there are many available complementary features. If your organisation were to have a series of short-term projects, you would have the ability to reach out across a hybrid model into managed services within the same data centre whilst maintaining clear lines of demarcation for service assurance.


Organisations also have the ability to connect telecommunication services where points of presence exist inside the data centre. They could also leverage a secondary data centre that is inherently linked by the nature of its (networking) design, to utilise features such as disaster recovery or disaster avoidance.


Even though clients may be well versed in IT, there are still pieces of the equation that they may not have even considered. A good illustration of this is the increase of traditional voice services (PBXs or SIP-based voice solutions) typically residing at the head end. These considerations can reach all the way down into other areas of the company, including office management and productivity. They are not limited to what one would typically consider being a core data centre service.

If you would like to learn more about our synergistic business goals, submit an online enquiry or call us on 1800 004 943.

About the author.

Ben is a Principal Consultant in our Macquarie Cloud Services business unit. Having worked on technical transformation and optimisation projects for hundreds (if not thousands) of Australian and global customers and prospects, Ben is there to help you find the right fit for your managed cloud services requirements, whether that’s based on single provider or hybrid-cloud architecture.

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