Australian leading NPS.
Our customers have the best service experience in the World.
Macquarie Technology Group has the best reported Net Promoter Score (NPS) of any ASX company in Australia at +87. In contrast, the telco industry has a poor customer service record in Australia with 4x the number of complaints as the banking industry.
And now our passion and commitment for delivering an excellent customer experience has been recognised internationally with our win of the Best Customer Experience in the World for our Heartbeat program at the Annual World Communications Awards in London in October 2020.
Our customers are more likely to recommend us. Here’s the proof.


