Our Net Promoter Score (NPS) is one of the best in the World.

Macquarie Technology Group has one of the best reported Net Promoter Score (NPS) of any ASX company in Australia. In contrast, the telco industry has probably the worst customer service record in Australia with 4x the number of complaints as the banking industry.

We live and breathe excellent service, and have been awarded Best Customer Experience at the World Communications Awards in 2020.

Source: Customer experience survey results.
Australian leading NPS.

Our Businesses.

We’re Australia’s data centre, cloud, cyber security and telecom company for mid to large business and government customers.

The way we do this is completely different from our competitors … we provide the best customer experience in Australia. The proof is in our live Net Promoter Score of +88 for the last 3 months.

Macquarie Telecom Logo

For business customers, we are full service provider of data, voice, mobile and colocation services. We are the telecom that does everything refreshingly different from customer service to billing. …& yes, we are where the Macquarie story started. In our financials you will see we have invested in a Australian & NZ data network, IP voice switching and amazing portal software that gives our customers visibility and control over everything.

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Macquarie Cloud Services

For business customers we are the specialists in hybrid IT as we integrate data centre, cloud, storage and dedicated servers. We understand that different applications need different types of hosting. We can manage it. We ensure it is IT standards compliant, which matters for customers in financial services, payments and working with government. We have invested in significant VMware based cloud computing platforms in all our data centres that allow customers to easily migrate software to us.

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Macquarie Government

For Government customers we are the Australian specialists in cyber security, secure cloud and data centres. We deliver this for 42% of Federal Government agencies working closely with Australian Defence and Intelligence agencies. We have invested tens of millions in cyber security and data centres in Canberra and Sydney. We can’t say too much more unless you’re NV1+ security cleared.

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Macquarie Data Centres: Hyperscale, Secure & Compliant

Macquarie Data Centres delivers an unrivalled portfolio of certified colocation, connectivity and engineering, our services range from a single rack to multi-megawatt hyperscale requirements.

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Macquarie Telecom Logo

For business customers, we are full service provider of data, voice, mobile and colocation services. We are the telecom that does everything refreshingly different from customer service to billing. …& yes, we are where the Macquarie story started. In our financials you will see we have invested in a Australian & NZ data network, IP voice switching and amazing portal software that gives our customers visibility and control over everything.

Learn more

Macquarie Cloud Services

For business customers we are the specialists in hybrid IT as we integrate data centre, cloud, storage and dedicated servers. We understand that different applications need different types of hosting. We can manage it. We ensure it is IT standards compliant, which matters for customers in financial services, payments and working with government. We have invested in significant VMware based cloud computing platforms in all our data centres that allow customers to easily migrate software to us.

Learn more

Macquarie Government

For Government customers we are the Australian specialists in cyber security, secure cloud and data centres. We deliver this for 42% of Federal Government agencies working closely with Australian Defence and Intelligence agencies. We have invested tens of millions in cyber security and data centres in Canberra and Sydney. We can’t say too much more unless you’re NV1+ security cleared.

Learn more

Macquarie Data Centres: Hyperscale, Secure & Compliant

Macquarie Data Centres delivers an unrivalled portfolio of certified colocation, connectivity and engineering, our services range from a single rack to multi-megawatt hyperscale requirements.

Learn more

Our Data Centres

All our businesses leverage our $200m investment in Tier III data centres that are built for mission critical IT needs. Our strong focus on certification ensures our customers can be compliant with Defence, financial services and payment regulations.

Macquarie Technology Group investors colocation cloud hosting, voice, data and mobile experts

The Financials.


Peter James, Chairman

Peter has extensive experience as Chair, Non-Executive Director and Chief Executive Officer across a range of publicly listed and private companies particularly in emerging technologies, digital disruption, e-commerce and media. He is an experienced business leader with significant strategic and operational expertise. Peter travels extensively reviewing innovation and consumer trends primarily in the US, Asia and the Middle East. He is a successful investor in several Digital Media and Technology businesses in Australia and the US. Peter holds a BA degree with Majors in Business and Computer Science and is a Fellow of the Australian Institute of Company Directors and a Fellow of the Australian Computer Society. Peter joined the board on 2 April 2012 and was appointed Chairman of Macquarie Technology Group in July 2014. Peter is a member of the Audit and Risk Management Committee and the People, Remuneration and Culture Committee. Peter is also a non-executive director and Chairman of Nearmap, Droneshield, Halo Food Co and Ansarada.

David Tudehope, Chief Executive

David is Chief Executive and co-founder of Macquarie Technology Group and has been a director since 16 July 1992. He is responsible for overseeing the general management and strategic direction of the Group and is actively involved in the Group’s participation in regulatory issues. He is a member of the Australian School of Business Advisory Council at the University of NSW and was a member of the Australian Government’s B20 Leadership Group. David is a member of the Australian Government’s Cyber Security Industry Advisory Committee. David holds a Bachelor of Commerce degree at the University of NSW. In 2018, David was named Australian Communications Ambassador at the 12th Annual ACOMM Awards. In 2020, David was named CEO of the Year at the World Communications Awards in London. In 2023, David was awarded the Pearcey Medal, the Australian ICT industry’s highest award.

Aidan Tudehope, Managing Director, Hosting

Aidan is co-founder of Macquarie Technology and has been a director since 16 July 1992. He is the Managing Director of the Hosting Group (Cloud Services & Government and Data Centres) with a focus on business growth, operational efficiency, cyber security and customer satisfaction. He leads the Government business unit, encompassing Macquarie’s Secure Government Cloud and Cyber Security offerings. As the former Chief Operating Officer for Macquarie Technology, Aidan played an integral part in the strategy and direction of the Hosting business since its first state-of-the-art data centre, Intellicentre 1 opened in 2001, as well as being instrumental in the development of Macquarie Technologies data networking strategy. He holds a Bachelor of Commerce degree. In 2023, Aidan was awarded the Pearcey Medal, the Australian ICT industry’s highest award.

Lisa Brock, Non-Executive Director

Lisa Brock joined the board on 31 January 2023 and is a member of the Audit and Risk Management Committee and the People, Remuneration and Culture Committee. Lisa brings more than 20 years’ experience to the Company in business leadership, commercial strategy, corporate finance and infrastructure. She has held a number of senior executive positions at the Qantas Group and is currently a non-executive director at Adelaide Airport. She holds an Honours Degree majoring in Mathematics from the University of Birmingham, UK and a Master of Applied Finance from Macquarie University. She is a Graduate of the Australian Institute of Company Directors and a Member of the Institute of Chartered Accountants in England and Wales.

Bart Vogel, Non-Executive Director

Bart joined the board on 22 July 2014. He is the Chairman of the Audit and Risk Management Committee and a member of the People, Remuneration and Culture Committee. Bart is the Chairman of Infomedia Ltd, Invocare Ltd and BAI Communications. He is also a non-Executive director of the Children’s Cancer Institute Australia. Bart’s executive career included 20 years’ experience in the management consulting industry with Bain & Co, AT Kearney and Deloitte Consulting. He enjoyed 13 years as a leader in the IT and telecommunications industries with Asurion, with Computer Power Group and as the Australia and Asia Pacific leader of Lucent Technologies. He holds a Bachelor of Commerce (Hons) Degree, is a Fellow of Chartered Accountants Australia and New Zealand, and a Fellow of the Australian Institute of Company Directors.

Adelle Howse, Non-Executive Director

Adelle Howse joined the board on 29 August 2019 and is a member of the Audit and Risk Management Committee and the People, Remuneration and Culture Committee and takes a lead role for Investment reviews. Adelle has extensive executive and non-executive experience in the corporate environment and provides consulting services with a focus on strategy, M&A and governance. She has spent more than 20 years in energy and resources, construction, infrastructure, data centres, telecommunication and property sectors. Adelle is a non-executive director of the Sydney Desalination Plant, an independent non-executive Director of Downer EDI Limited and BAI Communications. She holds an Executive MBA from IMD, a PhD in mathematics from the University of Queensland and a graduate diploma in applied finance and investment. Adelle is a graduate of the AICD.

Good Governance.

Macquarie Technology Group operates in challenging, rapidly changing data centre, cloud computing, cyber security and telecom markets and the Board focus is on how to be most effective in enhancing stakeholder value. The Board believes it must be proactive to add value and lean towards timely involvement with management on a range of key issues. The Board must bring its expertise, experience and judgement to bear on these issues. Most importantly, the Board is responsible for the corporate governance of the company. The major processes by which the Board fulfils that responsibility are described in the corporate governance statement.

Further information.